Shipping Policy

SHIPPING POLICY

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DATE OF LAST UPDATE: JUNE 12, 2020

 

Domestic Shipping Policy

 

Shipment processing time

All orders are processed within 3 business days. 

Shipping rates and delivery estimated

Shipping charges for your order will be calculated and displayed at checkout.

Shipping method            Estimated delivery time        Shipment cost   Standard Shipping           3-8 business days                    Free

USA: BuyCoolProducts does not currently support delivery to PO boxes, APO/FPO boxes, Alaska, Hawaii, or Puerto Rico. 

Shipment confirmation and order tracking

When your order is processed and a tracking number is available, you will receive an email with tracking information.

Customs, duties, and taxes

BuyCoolProducts is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). This should be impossible since we do not ship internationally. 

Damages

BuyCoolProducts is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim. 

International Shipping Policy

BuyCoolProducts does not ship internationally.

Still have questions about shipping? Contact customer service at buycoolproducts.store@gmail.com 

4060 N. Dupont Hwy
STE 2 # AU0216
New Castle
DE 19720 

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